OPEN TO WORK · LANCASTER, NY + REMOTE

IT SUPPORT · CYBERSECURITY · SYSTEMS

I fix what's broken.
I build what's missing.

I'm Aurimas Ford—an IT support, cybersecurity, and data operations professional who turns complicated problems and messy information into reliable, documented solutions.

1,410published resources · 21 support categories
$250K+sales contributed to · under 6 months
122U.S. Navy ships · materials created
8+ yrsoperations, support & project work
~21 mosAI data analysis · Tesla
2 activeCompTIA A+ and Security+ certifications

FLAGSHIP WORK · COMMUNITY TECHNOLOGY

Falling for Tomorrow

The work I'm proudest of: a living support platform that turns a large, messy body of information into something people can search, understand, and act on.

I designed the information architecture, audited and standardized the source data, rebuilt the website, and created the review loop that lets visitors flag outdated listings. The result combines content, technology, accessibility, documentation, and human care.

Founder leadershipInformation architectureData audit pipelineAccessible searchCloudflare deliveryCustomer review queue
LIVE SYSTEM / SOCIAL IMPACT2023—NOW
1,410reviewed resource listings published from the audited dataset
21support categories organized around how people actually search
48 HRrequired review window when a visitor reports a listing issue
01 / DATA INTEGRITY

From workbook to structured public data.

Consolidated duplicates, standardized fields, separated publishable records from review notes, and produced a portable dataset with a documented source date.

02 / DISCOVERY

Search designed around real questions.

Visitors can search plain-language needs and narrow results by category, audience, coverage, and cost without learning the organization's internal vocabulary.

03 / TRUST LOOP

Every listing can be challenged.

Each resource includes a direct issue-reporting path that creates a review request, supports follow-up, and keeps maintenance visible.

04 / DELIVERY

Portable, versioned, and independently hosted.

Rebuilt the platform as a responsive static application with source control, automated deployments, and fewer dependencies on page builders or proprietary themes.

SELECTED WORK · CLICK TO EXPLORE

Proof, not percentages.

Every skill connects to work I've done, systems I've built, or problems I've solved.

CASE STUDY / 01Built & evolving

Cybersecurity governance & compliance framework

MULTI-DOCUMENTgovernance system

The problem

A growing community organization needed practical security guidance that people could actually follow.

My work

Developed policies, SOPs, response plans, risk documentation, data inventories, access-control guidance, and repeatable review processes.

Incident responseAccess controlRisk documentationPolicy writing

INTERACTIVE PROOF · TROUBLESHOOTING

See how I think under pressure.

Step into a realistic support ticket and make the call. The IT Support Decision Lab turns my troubleshooting process into something you can experience.

Enter the decision lab

EXPERIENCE · OPERATIONS UNDER PRESSURE

Built in the real world.

From military communications to AI data quality, public service, technical support, small-business operations, and founder-level systems work. Earlier roles also include one-to-one mobile device support and customer training.

01

2023—NOW

3+ YEARS

Gaming for Tomorrow & Falling for Tomorrow

Founder · Systems & Documentation LeadResource operations, technical systems, curriculum, security, and documentation.
02

2021—2023

~21 MONTHS

Tesla

AI Data AnalystAI training data, quality assurance, issue escalation, mentoring, and process improvement.
03

2020—2021

1 NATIONAL GUIDE

Buffalo VA Medical Center

Special Travel Coordinator · SOP AuthorCOVID-era travel operations, SOPs, staff support, and patient-facing system guidance.
04

2019—2020

$250K+

Turbo Liquor

Business Operations ConsultantSales contributed to in under six months through delivery and workflow improvements.
05

SELECTED PROJECT

122 SHIPS

U.S. Navy Fleet Materials

Design & ProductionCustom marketing materials created for U.S. Navy ships.
06

2016—2018

2 YEARS

United States Marine Corps

Field Radio Operator · COMSEC TrainingRadio transmission, equipment setup and repair, records, maintenance, and secure communications.

Figures are intentionally conservative and tied to a specific role, timeframe, or deliverable—clear enough to scan quickly and specific enough to discuss in an interview.

CREDENTIALS · CONTINUOUS LEARNING

Certified. Still curious.

I learn by studying, building, documenting, and putting knowledge to work.

CERT / 01

CompTIA A+

Certified · June 2026—June 2029

A+
CERT / 02

CompTIA Security+

Certified · July 2026—July 2029

S+

DESIGNS BY TOMORROW · INDEPENDENT WEBSITE STUDIO

Custom websites. Clear ownership. No mystery handoff.

I build websites and digital systems for professionals, small businesses, and community organizations—then document the setup and hand over the keys.

Designs by Tomorrow is the professional studio. Designs by Dino is the playful signature used on select creative work.

PACKAGE / 01

Digital Résumé

FROM $149

A polished, mobile-first career page that gives recruiters one clear place to understand your value.

Best for
Job seekers and career changers
Timeline
Typical delivery: 5–7 days
Ownership
Your files, domain, and final site
  • Story and positioning session
  • One-page digital résumé
  • Résumé download and contact links
  • Mobile optimization
  • One revision round
PACKAGE / 03

Signature Build

CUSTOM

A deeper portfolio for freelancers, founders, and builders who need more story, strategy, or interaction.

Best for
Founders, programs, and complex portfolios
Timeline
Timeline set after scoping
Ownership
Full handoff with operating notes
  • Expanded portfolio architecture
  • Interactive feature or showcase
  • Service and inquiry sections
  • Launch support
  • Custom scope and timeline
OPTIONAL SUPPORT AFTER LAUNCHCompare ownership, access, and monthly care

Every build is designed so the client can keep control. Monthly support is optional, and access is documented instead of being hidden behind a permanent maintenance contract.

One-time project pricing is shown above. The plans below cover what happens after launch; final scope is confirmed before work begins.

Comparison of self-managed, portfolio care, and systems partner support
CapabilitySelf-managedClean handoffPortfolio CareRoutine helpSystems PartnerOngoing technical support
Monthly cost after launch$0 / monthFrom $79 / monthFrom $249 / month
Git repository controlOwner access + handoffOwner access + assisted releasesManaged workflow + full visibility
Cloudflare hostingSetup + handoffMonitoring + deployment helpManaged deployments and settings
Domains and DNSConnection guideRoutine record supportManaged changes and documentation
SSH / SFTPSetup notes when supportedConnection troubleshootingManaged access + recovery runbook
DocumentationLaunch and editing guideChange logRunbooks, diagrams, and handoff notes
Coding and site updatesQuoted when requestedOne small update each monthReserved support time by scope
Graphics and visual assetsAvailable as an add-onMinor production editsIncluded when defined in scope
YOU KEEP THE KEYS

Domains, repositories, Cloudflare access, and documentation stay visible to the client. SSH/SFTP is included only when the hosting platform provides it; Cloudflare Pages itself does not use SSH.

THE PROCESSSend the history → shape the story → launch the site.

Not sure which package fits? Send what you have. I'll recommend the smallest useful option—no pressure to overbuild.

Start a portfolio project

STATUS · READY FOR THE NEXT MISSION

Need someone who takes
ownership? Let's talk.

I'm looking for a remote-first IT support, data entry, data operations, technical operations, junior systems, cybersecurity support, or technical documentation role where I can contribute on day one and keep growing.

REMOTE-READY STRENGTHS: accurate data entry, data validation, written communication, independent queue management, documentation, and issue escalation.

IT SUPPORT+DATA ENTRY / DATA OPERATIONS+DESKTOP SUPPORT+CYBERSECURITY+TECHNICAL OPERATIONS+DOCUMENTATION